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Perform customer care through online and offline channels Online channel: customer care through company pages( Page: Kidimol, Lipitear, Manomin…) Offline channel: Through the direct pharmacist direct contact with the pharmacy system, hospitals across the region and nationwide. Consolidated links with

Develop a system of promotion policies and special incentives to customers. – Building customer program VIP, LOYALTY. Update customer information regularly, get accumulated points of customers. Regularly announce VIP scorecard to customers who intend to receive the best deals of

Develop a business strategy plan. Develop a solid strategy to get the most out of the market. Take advantage of opportunities and competition to promote development Business development brings a variety of products to suit each audience. Pharmaceutical products are

Establish a system of product  inspection and evaluation teams regularly. Get feedback from customers. Quality assurance before, during and after customers have used the product. Activities of controlling chain of drugstores and hospitals. Conducting inspection of incoming and outgoing shipments,

Evaluate working style attitude with customers. Train the attitude of customer care and sensibility. Build a network of professional pharmacists who are agile and flexible, handle situations well. Ensure the development of links between pharmacists- companies-hospital pharmacies. Survey on customer

Promote the development of product network to penetrate deeply into the market. Promote quality reputation products to customers. Expanding agent distribution network nationwide. Continuously conduct training sessions on quality, utility, products provided for doctors and pharmacies nationwide. Enhancing seminars on

Develop a plan to expand business markets. Promote products with a broad marketing strategy that stimulates consumer demand       

Constructing professional knowledge seminars on pharmaceutical products to enhance understanding as well as contribute to the development of new products. Duoc Dai Quang attended the conference of Vietnam Cornea Club to bring new products to promote and receive the support